MARSHALL L. HECTOR

Operations & Supply Chain Leader

1136 Deer Creek Drive, Hernando, US

About

Highly accomplished Operations and Supply Chain Leader with over 15 years of experience driving efficiency, cost reduction, and high-performance teams in logistics and distribution. Proven expert in WMS implementation, Lean Six Sigma methodologies, and KPI-driven performance management, consistently delivering measurable improvements in operational costs, warehouse efficiency, and inventory optimization. Adept at fostering cross-functional collaboration and strategic vendor relations to achieve organizational objectives.

Work Experience

Co-Owner / Operator

Sweet Magnolia Printing

Feb 2024 - Present

Directs daily operations for a printing business, overseeing procurement, inventory, and fulfillment workflows to optimize efficiency and reduce waste.

  • Improved order turnaround efficiency by 25% through strategic process streamlining.
  • Developed and implemented Standard Operating Procedures (SOPs), reducing operational waste by 15%.

Operations Manager

Upper Edge Tech

Feb 2023 - Jul 2024

Managed daily warehouse operations for a tech resale business, overseeing a 30+ member team and driving significant improvements in order accuracy and processing.

  • Reduced order errors by 30% through implementing standardized processes and comprehensive team training.
  • Boosted inventory accuracy by 18% through the strategic implementation of RF barcode systems and rigorous cycle counting.
  • Redesigned warehouse flow, cutting order processing time by 20% and enhancing overall throughput.

Operations Manager

Earth Shoes Inc.

Aug 2020 - Jan 2023

Directed inbound/outbound logistics and inventory control for a 262,000+ sq. ft. facility, achieving high on-time shipping and inventory accuracy.

  • Achieved exceptional operational performance, including 98% on-time shipping and 97% inventory accuracy, through robust SOP integration.
  • Reduced warehouse operational costs by 12% by optimizing labor utilization and negotiating favorable vendor contracts.
  • Spearheaded the successful rollout of a new WMS, enhancing real-time inventory visibility and tracking capabilities.

Distribution Center Manager

West Coast Novelty

May 2007 - Aug 2020

Managed multimillion-dollar inventory and large-scale distribution operations, driving significant improvements in outbound throughput and freight cost reduction.

  • Enhanced outbound throughput by 35% through the strategic application of Lean principles and KPI-driven performance management.
  • Cut freight expenditures by 20% by optimizing carrier networks and consolidating shipments.
  • Successfully managed high-volume, hot market fulfillment for major professional sports championships, ensuring timely delivery.

Super User / Inventory Management

Kuehne + Nagel

Mar 2006 - May 2007

Provided WMS training and technical support, implementing enhancements to boost picking speed and accuracy.

  • Provided comprehensive WMS training and technical support to cross-functional teams, fostering system proficiency.
  • Implemented critical inventory logic enhancements, increasing picking speed and accuracy by 20%.
  • Resolved complex systemic inventory issues, significantly boosting data accuracy and minimizing operational errors.

Super User / Inventory Analyst

Thomas & Betts

Jun 1994 - Mar 2006

Led SKU-level inventory analysis and system data integrity initiatives, contributing to significant shrink reduction and discrepancy minimization.

  • Conducted in-depth SKU-level inventory analysis, significantly improving system data integrity.
  • Cut inventory shrink by 12% and reduced discrepancies by 40% through rigorous audit initiatives.
  • Spearheaded critical system configurations to support new product launches and optimize stock profiling.

Education

Computer Engineering Technologies

State Technical Institute at Memphis

Sep 1992 - Jun 1994

Accounting

Northwest Mississippi Community College

Sep 1990 - Jun 1992

Skills

WMS Systems

  • MARC (Blue Yonder)
  • Enterprise 21
  • Prizm
  • Blue Cherry
  • AS400
  • SAP
  • Oracle

Data Analysis & Reporting

  • Microsoft Excel
  • Power BI
  • SQL (Query)
  • Data Analysis

Process Improvement

  • Lean Six Sigma
  • ERP Integration
  • Inventory Profiling

Collaboration Tools

  • Jira
  • Confluence

Operations & Supply Chain Optimization

Warehouse & Distribution Management

KPI Development & Performance Tracking

Inventory Control & Forecasting

Budgeting & Cost Reduction

Team Leadership & Staff Development

Vendor & Stakeholder Management

Safety & Regulatory Compliance